Contact Center Services

Overview

Having an efficient and prompt inbound and outbound support is as important as having a great product or service. Orchestrate offers customized, fully integrated and dedicated inbound and outbound call centre solutions to support our clients and enable them to acquire more customers, diminish operational expenditures and increase revenue. Our dedicated inbound call centre group includes specific teams of live operators, account representatives and program managers skilled in processing calls and integrating IVR and Internet services.

Orchestrate services offers benefits, namely,

  • Drastically reduced operational and infrastructural costs
  • Higher service quality with dedicated and experienced resources
  • Benefit from an increase in customer satisfaction
  • Maximize revenue and productivity by quickly resolving customer queries
  • Leverage on state-of-the-art infrastructure and technology

Our high-tech infrastructure, skilled call centre professionals and usage of latest telecommunication software helps us provide prompt and efficient support services that are tailor-made for your customers. For maximum output, we blend functional expertise, contact centre technology, industry knowledge and flexibility to offer tailor-made services for your specific requirements. We also have facility to allow you to monitor the results of your outbound call centre and analyze their performance from a remote location and get summary results and statistical analysis in a customized format.

ADDRESS

  • Headquarters:

    Orchestrate Technologies, LLC
    1330 Capital Parkway,
    Carrollton,Texas 75006

  •  success@orchestrate.com
  • Toll Free: 800-232-5130