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Voicecom is registered with CorporationTrust.com, an e-Commerce Registry. For certification information, please click on the image to the left.

Statement of Confidentiality and Privacy Policy

Voicecom (A business unit of Ptek Holdings, Inc.), hereinafter referred to as "Voicecom", "Orchestrate", "we", "us," or "our", is committed to safeguarding the confidentiality and security of information provided by our web site users. We do not disclose or sell any personal or aggregate information to other organizations. In order to build trust and demonstrate our firm commitment to protecting our customers, this statement discloses how we gather personal and financial information and how we maintain the security of this information. We intend to make your use of the Internet an enjoyable and rewarding experience.


Collection of Personal Information

In general, visiting our web site or accessing information is performed anonymously. Personal and financial information is not gathered or maintained without direct input by you. However, there are areas on our web site where we will ask for additional information, and these requests are always made in a conspicuous manner. For example, we request your name and email account information when you request customer service assistance for our product. The information is automatically directed only to authorized personnel for the purpose of fulfilling your request.

We reserve the right to disclose user information in special cases, such as when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our web site, rights or property. We may disclose user information when we believe in good faith that the law requires it or if Voicecom sells all or a portion of its business or engages in a merger or other corporate transaction, so long as the buyer or surviving entity agrees to keep such information confidential under similar terms as stated herein.


Use of IP Addresses

An IP address (or Internet Protocol address) is a number that is automatically assigned to your computer when you connect to the Internet. This information is not linked to any other information that is collected from you, and it is used only to enhance your on-line experience with our web site. This number is normally aggregated with IP addresses of other web site visitors for the purposes of system administration only. These numbers are commonly used as indicators of geographic information (such as your Internet browser, the type of operating system you use, and the domain name of your Internet service provider).

We reserve the right to use and share the IP address with law enforcement agencies when we determine that the user is not abiding by our conditions and terms of service or is jeopardizing our services, web site, customers or others.


Use of Cookies

Browsing our web site is facilitated by cookie technology. Cookies are small bits of data that are delivered by our servers and stored on your local hard drive. We employ this technology to tailor our site to better match your interests and preferences. We do not capture or maintain any personal or financial information within the stored cookie. As with most Internet Browsers, you can easily erase the cookies from your computer’s hard drive, receive a warning before a cookie is stored, or block all cookies. Please refer to your browser instructions or help screen to learn more about these functions. You should be aware that our web site will not function properly or may be considerably slower if you choose to refuse cookies.


Links to Other Web Sites

Some areas of our web site contain links that direct visitors to external information, such as media coverage or press releases. These links are meant for the visitor's convenience only. You should be aware that these sites may collect data or solicit personal information. Additionally, we are not responsible for the content or privacy practices of these web sites, and therefore we recommend that you check the applicable privacy policy of these web sites prior to use. Further, we may be linked to web sites operated in affiliation or in partnerships with us by other companies. Again, we are not responsible for the content or privacy practices of these web sites and visitors to these web sites should refer to their separate privacy policies and practices prior to use.


Web Site Security

We have implemented industry-wide standards to protect your personal financial information. In certain areas of our web site where you may provide financial information, we utilize SSL (Secure Socket Layer) protocol, a standard that encrypts and protects the integrity of the communication. This standard protects your information from alteration or viewing by other Internet users besides the intended parties.


Acceptance of Confidentiality and Privacy Policy

By using our web site, you signify your assent to the Voicecom Statement of Confidentiality and Privacy Policy. Voicecom reserves the right to modify this Statement of Confidentiality and Privacy Policy from time to time. Your continued use of our web site following such changes will be deemed your acceptance to such changes.

For questions or concerns regarding our policy or this web site, please contact our company as follows:

Voicecom/Orchestrate
E-Commerce Department
3399 Peachtree Rd. NE, Suite 600
Atlanta, GA 30326
E-mail: webmaster@ptek.com

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Copyright © 2000 Orchestrate. All rights reserved.