16 Jan

How to achieve Excellence in Customer Service

 Excellence in Customer Service

Customers are the primary stakeholders of a company and provide the foundation for its success. If a company wants the wheel of its profitability and growth to keep rolling, then it needs to focus on Customer Service, which is one of the most important cogs in the wheel.

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07 Jan

Why is Title Service important?

Why is Title Service important

The process of purchasing a home includes a set of complex procedures. It starts with the initial step of searching for the house that fits your budget and needs and concludes with gaining its ownership. Some of them are mandatory, which otherwise could risk the entire investment. Reviewing the title, as well as the profile report of the property, is one such important step.

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13 Dec

How to get the best bargain on Mortgage loans

get-the-best-bargain-on-Mortgage-loans

A mortgage payment is based on various factors. A lower interest rate alone won’t make it affordable and variables such as the loan term and mortgage insurance are also important. At times even when you get a good rate, you’re not allowed any pre-payments during the term. It might be suitable for those who can make extra payments but could be a favorable deal for first-time buyers with limited cash flow. If you have the ability to make extra payments, then a higher frequency of payments can be ideal. On the other hand, a lower-rate mortgage with no pre-payment facility could take longer to pay off.

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06 Nov

What matters in Mortgage Servicing?

Mortgage Servicing

A Mortgage loan involves a series of critical tasks. Mortgage servicing is one of the primary aspects of the process that deals with loan payment collections and similar services related to mortgages industries. It also covers the mortgage-backed securities, which are essentially used during high-value transactions. Being a specialized task Mortgage servicing often requires the expertise of a dedicated third-party known as the servicer, who handles the day-to-day tasks of administering the loan. As it’s an essential responsibility, lending institutions might be prompted to hire one or more for the purpose. Read More

25 Oct

Key Tips to Improve Customer Experience Tactics

Customer Experience Tactics

The evolution of technology-driven communication has transformed a customer journey in many ways. It has not only become dynamic but also much more unpredictable than ever before. It has forced the organizations to go beyond the traditional mindset and focus on customer experience. Customer service is now about strategic solutions that meet the evolving needs of the digital-savvy consumers.

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12 Oct

How to succeed in the Competitive Mortgage Market

Competitive Mortgage MarketIn the last few years, the mortgage industry has gradually turned into a seller’s market. It’s because the number of buyers has been exceeding the number of houses for sale. When properties are being sold off more quickly, mortgage firms have the opportunity to improve their revenue as the estates would be selling for more than the asking price. However, it has also led to a strong competition among the mortgage companies.

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