Category: General
Ways to Accomplish Excellent Customer Service
In today’s reality, the online scene makes it less complex than at any other time in recent memory for business visionaries to kick their organizations off. The expanding rivalry postures challenges for huge and little organizations alike. For organizations, this implies thRead More
4 Ways to create efficient Collections System
An efficient collections system is vital in a savagely cut-throat insurance industry that is taking into account a supplier-client model with numerous mediators. The business additionally sees shifting measures with diverse representatives chipping away at 30, 60 or 90 day periodRead More
Use of Voice Biometrics in Contact Center
Consumers frequently think that it irritating to answer the same inquiries again and again to distinguish themselves when they contact the contact center of their service providers. It takes up time, exertion and regularly is a wellspring of bothering for the client. Shockingly eRead More
Cyber Threat Intelligence – What is required?
Cyber Threat Intelligence (CTI) is a term used to address any sort of data that shields your company’s IT resources from potential security arraignment. Cyber Threat Intelligence can take numerous structures. It could be web-based IP addresses or geo locations TTP’s (Tools,Read More
Reasons to have Responsive Web Design
It has turn out to be imperative to have website which is adjustable to multiple devices and screen sizes as the usage of mobile devices such as smartphones and tablets has been increasing more than ever. Responsive website design provides many benefits apart from being user frieRead More
Customer support through Social Contact Center
Social media is quickly becoming a key element of the customer service experience. Social channels such as Facebook, Twitter, Pinterest offer scope for consumers to gather and share facts about their procurement and service experience. This information presents insights and assisRead More
Email Tracking beyond Open and Bounce Rate
Email campaign ROI is far simpler to determine than conventional method of marketing and therefore should be executed and utilized to evaluate this marketing approach success. Evaluating campaign success is as important as implementation of the same. Marketing activities evaluatiRead More
Approach for Finance & Accounting Outsourcing
According to a survey conducted by Financial Executives International, 80% of CFOs agreed that finance & accounting outsourcing is a significant transformation in the area of financial services to increase growth velocity of an organization. As per surveyed CFOs, it brings seRead More
SEO Value of Long Tail Keywords
We all are aware of keyword significance for SEO. But always wonder which of the thousands of appropriate keywords fetches right traffic to website and help organizations to do more business. Now, online marketers know that long tail keywords convert economically and quicker. LonRead More
Innovative Product Sampling
Customer engagement is quickly becoming the key to brand’s success in the B2C industry such as FMCG, travel etc. The benefits of great consumer engagement are apparent and valid for short and long term situations: amplified loyalty, advocacy, and better revenues as well as profitRead More