Category: General
Gamification in E-Commerce
Gamification is one of the most discussed subject matter since past few years. The idea of Gamification has gone beyond badges & points and is acknowledged as a process on the basis of behavioral and motivational psychology. Alongside enterprise applications, consumer serviceRead More
Mobile Marketing beyond SMS Ads and Offers
At present, mobile marketing makes up just a tiny part of the online advertising market. However it’s prospective are pretty high thanks to its capability to distinctively target customers with interactive marketing offers at any time. That potential emerges particularly high wheRead More
Lead with Right Actions and get Desired Outcomes
The propensity for being result-oriented is an essential attribute of leadership. The onus is on leaders in every field—be it in a corporate, or sports—to execute tasks to the best of their ability. It is their vision and ethics that guides the behavior and performance of their cRead More
Now it’s about Consumer Engagement
Marketing area of the business has already been ‘digitized’, at least to some extent, for few years now. Digital Marketing by means of e-mail, social media, and the web is reasonably common and increasing quickly. Print marketing budget has been reduced considerably in last one yRead More
7 Steps to Analyze Unstructured Data
Information digitization with a high volume of a multi-channel transaction has resulted in data flood. The always growing speed of digital data has forced the world’s combined data to twofold. As per Gartner report, approximately 80% data apprehended by a company is unstructured Read More
Connecting Contact Center and Social Media
Having an unpolluted public appearance has to turn out to be a hard work for organizations around the globe. The sharp upsurge in posting of remarks, observations, comments and criticisms by customers on social media platforms has compelled close observation and engagement of a 2Read More
A User-Friendly and Exciting Website
The word “exciting” may not be associated with informational websites. Though, there are several routes which can be taken to liven up your informational website and make it more exciting for visitors. An informational and exciting website arrests the attention of prospects.Read More
Technologies applied in smart contact centers
The smart contact center is one that plans and adjusts to full-fill ever-changing customer hope and service expectation. In the lack of a solution which suits to all, there is a terrible requirement for contact centers to change and keep up the competitive advantage by implementiRead More
Delivering Service Level beyond the Contract Terms
A lot of lenders are experiencing major raise in their flat costs as they face lower origination volumes on one hand and stepped up compliance and regulatory needs on the other. Many companies are adding up compliance experts or full compliance team to process and deliver a loan Read More
Offload Your Back Office Worries by Outsourcing Data Entry
Carefully executed data entry work not only systemise flow and storage of data but also has numerous benefits which an organisation can utilise to improve business. Characteristically, it is an established reality that data entry outsourcing can ease any organisation from the steRead More