Considering that fact that IT has enabled SMBs to compete with big firms on equal terms, CRMs have been the key in this revolution. By helping small firms to manage their leads in better way, CRM solutions are helping SMBs to drive sales productivity.
Sales personnel can now rely on CRMs to access all the essential details about the potential customers, which help them to increase conversion rate. It is also helping companies to analyze consumer preferences to enhance the overall experience. Here is the feature guide with some of the amazing statistics that depicts the impact of CRMs on business landscape of SMBs. View this full eBook here.