How to Market your Software as a Service the Right Way?
Software as a Service (SaaS) is growing at breakneck speeds and the competition in this space is heating up. The clients are demanding more and all this puts tremendous pressure on Software as a Service (SaaS) providers. Marketing it the right way can make all the difference betwRead More
How Rapid Web Application Development can Deliver Enhanced Results?
Today’s web application development needs are demanding and as such there is tremendous pressure on IT and software enterprises to deliver applications on an ever-shorter deadline. This calls for a radical change in the way applications are developed. Using the traditional waterfRead More
How CRM can Help Organizations to Excel at Customer Service?
Customer service is a top priority for brands in today’s customer-centric world where “Customer is king” can no more be brushed aside as just another cliché. Customers are far more empowered today and the balance of power is surely shifting from the seller to the buyer. The compeRead More
How SMAC can Streamline IT Enterprises to be Future-ready?
Social, Mobile, Analytics and Cloud (SMAC) are slowly but surely changing the dynamics of business enterprises around the world. We all are aware of these four domains and the inordinate amount of influence they have on brands regardless of whether they are B2B or B2C organizatioRead More
How to Fast-forward with Social Media in Contact Centers?
Social media explosion that happened in the last decade or so has taken everybody by surprise. Today a majority of the population is comfortably on social networking channels and talking about anything from a bad customer experience to a bad headache.Read More
How Outsourcing is Changing the Dynamics of the Mortgage Industry? Volume-II
Mortgage industry in the United States is going through a distinct boom and 2016 might well be a banner year as mortgage originations for the first time are expected to surpass the highs recorded in 2007. As a direct consequence, many large and small players are finding it highlyRead More
How Agile Methodologies can Help Large Enterprises to Stay on Top?
The larger the enterprises the more important it is to put things into perspective and gain a definitive competitive advantage in a world full of cut-throat competition. Agile methodologies started as a way of developing software but are today widely used in diverse departments fRead More
Upgrade Your Existing Call Center Software to Stay Competitive
Call centers are playing an increasingly important role in today’s fast-paced business arena where customers want solutions and support at the touch of a button. Thus the technology that drives your contact center and specifically the software that you are deploying for call centRead More
How Agile Methodologies can Help Drive Small Businesses Forward?
Small business enterprises today need to think out of the box just to stay competitive. There are pressures from all quarters – customers, competitors, investors, market disruptors and the overall changing face of technology and market place. Implementation of agile methodologiesRead More
How Outsourcing is Changing the Dynamics of the Mortgage Industry? Volume-I
The mortgage industry in the United States is one of the biggest and most deeply entrenched in the entire world. Availing the benefit of accessible mortgage services helps millions of ordinary Americans to afford homes and live their dream lives without having to worry about payiRead More