Outsourcing Business Processes for Innovation – Volume II
In an increasingly connected world, an unexpected failure or server downtime is a reason enough for customers to jump ship. Also, it does not bode well for your business and ditto for all the stakeholders. Organizations across the board are cutting down on budgets and managers arRead More
Outsourcing Business Processes for Innovation – Volume I
Businesses go where their customers are and work goes where there are skilled workers and lower wages. Business process outsourcing started as a way to lower the cost while ensuring there is no compromise on work quality. But today a new wave of revolution is sweeping through theRead More
What does the future of Customer Service look like?
The future of customer service is bright. One only needs to look at how progressive, forward-looking brands are using technology to serve customers efficiently and all in real-time. Customer service is going through monumental changes thanks to the influence of up-and-coming techRead More
Inbound Marketing Trends Every Business Must Know in 2016 – Volume 2
There are a lot of strategies in inbound marketing that business enterprises can adopt in order to stay ahead of the curve and scale the business. This is the following part of Volume I on inbound marketing trends that every business must know in 2016.Read More
Inbound Marketing Trends Every Business Must Know in 2016 – Volume I
Gone are the days when you had to tirelessly pursue your customers in the hope of marketing your product to them and with the hopeful upshot of closing the deal. But today inbound marketing has changed the rules of the game forever. It is more about your customers making an attemRead More
How the cloud can be part of your unified business strategy?
Small and medium enterprises the world over are benefitting from the knowledge economy. Conventional business practices are being upended and a new wave of revolution is brewing in corporate boardrooms from New York to Nanjing, from London to Hindon. This one has its moorings in Read More
User Centered Design – The driving force behind your website
A wise man once said, “If you are not thinking customers, you are not thinking.” So in this age of heightened competition and savvy customers it pays to predicate your website designs on user needs. This is true for your website more than anything else. So what exactly is user ceRead More
Financial tools small business cannot do without
In today’s fast-paced world it is important to stay ahead of the competition in order to stay on top of things. Having ready access to financial tools helps enterprises to cope with the business complexities and concentrate on their core competencies.Read More
How to Make Customer Service Your Most Effective Marketing Channel?
Customer service has never been more important. Today customers are demanding a richer experience and your customer service can make or mar your business strategy. Successful businesses have realized that being customer-centric is the way to go. If a company’s customer service isRead More
Nurturing your business through Blogging – Infographic
In today’s fast-paced world it is important to stay ahead of the competition in order to stay on top of things. Having ready access to financial tools helps enterprises to cope with the business complexities and concentrate on their core competencies.Read More