Enhance Customer Experience with efficient Contact Centers for Better Outcomes
Reams of newsprint and website real estate have been dedicated to unraveling the principles of a successful customer experience . Every company wishes to be the exemplar in this field and aspires to attain the ultimate goal of customer satisfaction. Nowhere does one find the needRead More
Tech Trends & their Impact on Brands – Volume 2
NEXT GEN CLOUD COMPUTING DELIVERING MATCHLESS EXPERIENCES We live in very interesting times. The fundamental basis of the cloud model is simple―it serves to link many devices, applications and services together in real time. Today, mobile computing has forged a strong bond with cRead More
Tech Trends & their Impact on Brands – Volume 1
Introduction Over the past decade, different technological advancements have taken center stage in various facets of our daily activities, at a searing pace. However, it is quite a challenge to incorporate various innovative technologies to the overall user experiences through efRead More
The App Economy Revolution
The number of unique mobile phone users around the world has passed 50% of the world’s total population. The usage figures – provided by GSMA Intelligence – suggest that 100 million more people started using a mobile device from April 2014. To put those figures in context, Read More
Social Media: The World is Watching you
There are a million and one ways to stay in touch with your near and dear ones and entertain yourself, on Social Media these days. Posts, status updates, comments, instant messages, video uploads, tweets, and texts have become an integral part of our lives. The supreme digital woRead More
B2B Content Strategy: The new Marketing Mantra
Enterprises both big and small in virtually every domain have awoken to the need for a robust B2B content marketing. Immersed in a cauldron of competition firms realize that ‘Content is King’ especially in reaching out to potential and loyal B2B customers in myriad ways. This plaRead More
Mobile to Market: Best way for Startups to shine!
The mobile phone industry in the US ushered in a couple of major changes over the last year, those that were highly impressive and necessary. While the average size of smartphone screens enlarged considerably, cellular network speeds increased, much to the delight of millions of Read More
Data Security & Compliance Methodologies
Businesses the world over have realized the importance of a robust data security architecture in the short years following the much-publicised data rupture of Target in 2013. But this is not true of companies across the board. More than being the result of a well-planned and co-oRead More
Ways to Accomplish Excellent Customer Service
In today’s reality, the online scene makes it less complex than at any other time in recent memory for business visionaries to kick their organizations off. The expanding rivalry postures challenges for huge and little organizations alike. For organizations, this implies thRead More
4 Ways to create efficient Collections System
An efficient collections system is vital in a savagely cut-throat insurance industry that is taking into account a supplier-client model with numerous mediators. The business additionally sees shifting measures with diverse representatives chipping away at 30, 60 or 90 day periodRead More