The App Economy Revolution

The number of unique mobile phone users around the world has passed 50% of the world’s total population. The usage figures – provided by GSMA Intelligence – suggest that 100 million more people started using a mobile device from April 2014. To put those figures in context, Read More

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Social Media: The World is Watching you

There are a million and one ways to stay in touch with your near and dear ones and entertain yourself, on Social Media these days. Posts, status updates, comments, instant messages, video uploads, tweets, and texts have become an integral part of our lives. The supreme digital woRead More

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Data Security & Compliance Methodologies

Businesses the world over have realized the importance of a robust data security architecture in the short years following the much-publicised data rupture of Target in 2013. But this is not true of companies across the board. More than being the result of a well-planned and co-oRead More

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Use of Voice Biometrics in Contact Center

Consumers frequently think that it irritating to answer the same inquiries again and again to distinguish themselves when they contact the contact center of their service providers. It takes up time, exertion and regularly is a wellspring of bothering for the client. Shockingly eRead More

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