7 Steps to Analyze Unstructured Data

Information digitization with a high volume of a multi-channel transaction has resulted in data flood. The always growing speed of digital data has forced the world’s combined data to twofold. As per Gartner report, approximately 80% data apprehended by a company is unstructured Read More

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Connecting Contact Center and Social Media

Having an unpolluted public appearance has to turn out to be a hard work for organizations around the globe. The sharp upsurge in posting of remarks, observations, comments and criticisms by customers on social media platforms has compelled close observation and engagement of a 2Read More

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A User-Friendly and Exciting Website

The word “exciting” may not be associated with informational websites. Though, there are several routes which can be taken to liven up your informational website and make it more exciting for visitors. An informational and exciting website arrests the attention of prospects.Read More

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