Delivering Service Level beyond the Contract Terms
A lot of lenders are experiencing major raise in their flat costs as they face lower origination volumes on one hand and stepped up compliance and regulatory needs on the other. Many companies are adding up compliance experts or full compliance team to process and deliver a loan Read More
Offload Your Back Office Worries by Outsourcing Data Entry
Carefully executed data entry work not only systemise flow and storage of data but also has numerous benefits which an organisation can utilise to improve business. Characteristically, it is an established reality that data entry outsourcing can ease any organisation from the steRead More
Analytics usage to convert contact center into profit center
In an enormously unstable global milieu, enterprises are eyeing for new means to get the best return on the investment. It is exceptionally essential for enterprises to derive the most value for their money. Thus, in the business process management industry, only cost effective pRead More
Social Media Into Web Design
Social media has become very prominent part in a marketing strategy. Customer engagement can be converted into sales with the help of social media integration in a website. It also allows customers to endorse your products and services for you.Read More
Reduce Expenditure and Improve Quality by Outsourcing Insurance Policy Administration
Policy administration difficulties encountered by the organization are not actually new. Extreme paperwork, mammoth bottlenecks, slow-moving workflows and neglected requests are ancient functioning difficulties; however, they still keep coming up. These challenges time and again Read More
Pick Your Outsourcing Partner Cautiously
Hundreds of organizations have opted for dedicated & alcove vendors to run quite a few aspects of their business operations. Well-built organizations have been the initial ones off the chunk in functioning with a number of different expert vendors and have been harvesting notRead More
Is It Time to Redesign Your Website?
Does your website have outdated components? Is your website dropping traffic or loading with snail pace? These regular concerns point out that it is time to redesign your website. Below are few reasons for you to consider updating your company’s website as soon as possible.Read More
Impact of Mobile Apps at Contact Center
In the past, customer communications were restricted to a small number of touchpoints such as in-person, call and postal services. Now, contact centers provide services via various online medium. The most recent inclusions are usage of smartphone and tablets by customers. At presRead More
Business Process Outsourcing and Data Protection
With the constantly rising technological developments and the growing usage of internet worldwide, the data safety and confidentiality have all the time been the main worry for the business process outsourcing organizations as they are accountable for the patrons comprising the vRead More
Improving Contact Center Performance
Customer service is the foundation for organizations and as expectations raise, it becomes crucial for contact centers to improve the customer experience. Finest metrics can be the key separator between bringing average and excellent service. On the other hand, it is not sufficieRead More