Use of Voice Biometrics in Contact Center
Consumers frequently think that it irritating to answer the same inquiries again and again to distinguish themselves when they contact the contact center of their service providers. It takes up time, exertion and regularly is a wellspring of bothering for the client. Shockingly eRead More
Outsource Mortgage Underwriting Services for Better Assessment
Underwriting is typically the last venture in the mortgage process, wherein the reliability of the client who has requested a mortgage credit is resolved. Albeit there is automated software to check different elements, an underwriter still needs to investigate different points ofRead More
Internet of Things
Internet of Things (IoT) is a projected improvement of the web in which ordinary articles have connectivity of network, permitting them to send and get information. Phones, cars, coolers and apparently anything that can have a PC chip are rapidly getting to be a piece of the InteRead More
Cyber Threat Intelligence – What is required?
Cyber Threat Intelligence (CTI) is a term used to address any sort of data that shields your company’s IT resources from potential security arraignment. Cyber Threat Intelligence can take numerous structures. It could be web-based IP addresses or geo locations TTP’s (Tools,Read More
Reasons to have Responsive Web Design
It has turn out to be imperative to have website which is adjustable to multiple devices and screen sizes as the usage of mobile devices such as smartphones and tablets has been increasing more than ever. Responsive website design provides many benefits apart from being user frieRead More
Is your cloud based CRM solution secure?
An apparently rightful answer to a business issue is first step for one more unanticipated problem. As we mature with technological advancement, businesses should make sure that not complicating matter now to have an uncomplicated tomorrow. Despite the fact that cloud based CRM sRead More
Is your Software Development Life Cycle secure?
It has been more and more observed that application that is built with the help of the traditional software development life cycle, have a tendency to show up a big amount of security errors. These flaws can, in a few instances, marked themselves as severe architectural shortfallRead More
Customer support through Social Contact Center
Social media is quickly becoming a key element of the customer service experience. Social channels such as Facebook, Twitter, Pinterest offer scope for consumers to gather and share facts about their procurement and service experience. This information presents insights and assisRead More
Email Tracking beyond Open and Bounce Rate
Email campaign ROI is far simpler to determine than conventional method of marketing and therefore should be executed and utilized to evaluate this marketing approach success. Evaluating campaign success is as important as implementation of the same. Marketing activities evaluatiRead More
Approach for Finance & Accounting Outsourcing
According to a survey conducted by Financial Executives International, 80% of CFOs agreed that finance & accounting outsourcing is a significant transformation in the area of financial services to increase growth velocity of an organization. As per surveyed CFOs, it brings seRead More