Infrastructure-as-a-Service

The load on physical and software infrastructure increases exponentially as business grows. The option is to go beyond own environment to resourcefully grow the business as both space and liquid fund in short supply. Infrastructure as a Service (IaaS) is a form of cloud computingRead More

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Global Network Operations Center (GNOC)

Global Network Operations Center (GNOC) is all about operating a network center from one central location for multiple networks running in various part of the globe. It is the world of advanced technologies. With this, a network center situated in Philippines has capability to prRead More

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Now it’s about Consumer Engagement

Marketing area of the business has already been ‘digitized’, at least to some extent, for few years now. Digital Marketing by means of e-mail, social media, and the web is reasonably common and increasing quickly. Print marketing budget has been reduced considerably in last one yRead More

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7 Steps to Analyze Unstructured Data

Information digitization with a high volume of a multi-channel transaction has resulted in data flood. The always growing speed of digital data has forced the world’s combined data to twofold. As per Gartner report, approximately 80% data apprehended by a company is unstructured Read More

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Connecting Contact Center and Social Media

Having an unpolluted public appearance has to turn out to be a hard work for organizations around the globe. The sharp upsurge in posting of remarks, observations, comments and criticisms by customers on social media platforms has compelled close observation and engagement of a 2Read More

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