Use of Voice Biometrics in Contact Center

Consumers frequently think that it irritating to answer the same inquiries again and again to distinguish themselves when they contact the contact center of their service providers. It takes up time, exertion and regularly is a wellspring of bothering for the client. Shockingly eRead More

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Internet of Things

Internet of Things (IoT) is a projected improvement of the web in which ordinary articles have connectivity of network, permitting them to send and get information. Phones, cars, coolers and apparently anything that can have a PC chip are rapidly getting to be a piece of the InteRead More

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Reasons to have Responsive Web Design

It has turn out to be imperative to have website which is adjustable to multiple devices and screen sizes as the usage of mobile devices such as smartphones and tablets has been increasing more than ever. Responsive website design provides many benefits apart from being user frieRead More

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Is your cloud based CRM solution secure?

An apparently rightful answer to a business issue is first step for one more unanticipated problem. As we mature with technological advancement, businesses should make sure that not complicating matter now to have an uncomplicated tomorrow. Despite the fact that cloud based CRM sRead More

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Email Tracking beyond Open and Bounce Rate

Email campaign ROI is far simpler to determine than conventional method of marketing and therefore should be executed and utilized to evaluate this marketing approach success. Evaluating campaign success is as important as implementation of the same. Marketing activities evaluatiRead More

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