Call center agents answer the incoming calls of the customers or place outgoing calls remotely without meeting the customers face-to-face. In doing so, it may be obvious for them to lose sight of the bigger picture which may turn out to be a hindrance in working towards the company’s goals. In such a work setting an effective performance management system removes any guesswork and introduces clear and shared goals promoting success with the timely achievement of objectives.
Orchestrate Technologies, LLC, has announced its participation at the National Mortgage Servicing Conference, 2019. Organized by the Mortgage Bankers Association, which represents all aspects of the real estate industry, the conference is known to offer substantial collaboration opportunities for the participants. Read More
According to a research study, the time spent by users on mobile phones has increased by seven minutes taking the total to 3 hours 15 minutes per day in 2017. This means adopting responsive web design (RWD) isn’t optional anymore but a mandatory requirement. Furthermore, if you want your site to be visible in the search results, RWD is a must as a website’s mobile viewing experience is factored in the SEO algorithm of Google which makes it even more significant.
AR (Augmented Reality) and VR (Virtual Reality) together had a promising start a few years ago. However, after a bit of a dip in the popularity, both these technologies are again predicted to have exponential growth in 2018. The increased utilization could be the result of the acceptance they have gained in the industries that had previously been reluctant to use them.
The value chain that you create for the customer would increase manifold if you combine the insights gathered from structured and unstructured data. This will help the marketers to be more targeted, creative, personalized and most importantly improve the conversion rate with a fulfillment of the marketing objectives more easily.
The ever-evolving mortgage industry has made the enterprises to seek specialized integrated mortgage services. Orchestrate Technologies, LLC, with its expertise in mortgage service and infrastructure can provide the required capabilities to businesses across the industry. The dynamic landscape has lending institutions looking for innovative solutions to meet fluctuating demand and counter the pertinently changing rules and regulations while being able to provide an enhanced experience to the clients.
Over the past few years, the new trend in digital marketing has been about embracing digital transformation. Automation is steadily being accepted by various aspects of digital marketing that include SEO, PPC, Social Media, Emails and even Content. The growth of mobile, AI, AR & VR, has also contributed towards the integration of automation with customer life-cycle.
As the new changes in the Tax plan have been signed into law, speculations about the bill are over. However, interpreting it for all practical purposes has now begun. Existing house-owners, and especially those who are looking to buy new homes, could be affected by the new changes. The new rules, which are not very different from the predictions made by the experts, are as follows:
The specialized discipline of Software Project Management is critical to the development of value-oriented software products. By supervising the various phases of a project such as planning, implementation, testing, and deployment, it ensures the final product meets the desired objectives. Without capable project management, the development teams may run the risk of pursuing inappropriate project goals.
The expectations from the customers are higher than ever, and progressive brands have already identified the importance of customer experience (CX) in a bid to live up to those expectations. From mapping an efficient customer journey to guiding the customers through the process, CX has turned into a vital link that businesses need to stay connected with their customers. Even in 2018, CX would continue to be the primary factor required for building the customer’s trust, and a brand’s identity.