Skills & Ability

• Excellent written communication skills/e-mail etiquette is required to communicate with the Tax Collectors and other members within the team.

• Excellent Verbal communication skills are required to communicate with the Tax Collectors and US Government officials.

• Proficient in basic computer usage.

• Should be able to multi-task and manage time effectively.

• Must be detail oriented and have the ability to analyze documents and data provided for review.

• Should know when and how to use the additional tools or applications to validate the review.

Knowledge

• Knowledge of the US Mortgage Industry.

• Knowledge of the US Property Tax Research.

• Thorough knowledge pertaining to Tax Procurement.

• Knowledge and understanding of the US Property Tax terminologies.

• Understanding how each State and County Taxes work.

• Knowing how to procure Tax information from the Tax Office and the Assessor

Responsibilities

• Reviewing, analyzing, and verifying the information and validating the data/information updated on the Tax Certificate with accuracy.

• Communicating with the status of individual pipeline

• Completing the Tax Cert with utmost accuracy and completing the task list effectively.

• Keeping one abreast of any procedural/guideline changes and any client specific requirement updates.

• Achieving a monthly minimum average quality score of 99.99%.

• Completing minimum of 10 Tax Certificate reviews per day.

Additional Requirements

• Willingness to work in Night Shifts.

• Willingness to work on weekends and US holidays.

Kickstart your career with us in Hyderabad! Apply now and be part of a dynamic and growing team in the real estate industry.

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Why Join Us?

• Work in a fast-growing industry.

• Structured training with hands-on experience.

• Exposure to US real estate processes.

• Performance-based incentives and salary growth.

• Supportive and professional work environment.

Kickstart your career with us in Hyderabad! Apply now and be part of a dynamic and growing team in the real estate industry.

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• Handling Customer Inquiries: Answering incoming customer calls, emails, or chats professionally and promptly in both Spanish and English to provide information or resolve issues.

• Issue Resolution: Identifying and resolving customer problems or complaints in a timely manner, ensuring customer satisfaction and retention, particularly for Spanish-speaking clients.

• Documentation and Record Keeping: Maintaining accurate records of customer interactions and transactions using specified systems or databases, ensuring clarity in both Spanish and English.

• Product/Service Knowledge: Acquiring and maintaining comprehensive knowledge of products/services to assist Spanish-speaking customers effectively.

• Adhering to Guidelines and Procedures: Following established guidelines, procedures, and policies to ensure quality service delivery for customers in both languages.

• Collaboration with Teams: Working collaboratively with other departments or teams to resolve complex customer issues and providing support to non-Spanish-speaking team members when needed.

Requirements

• Fluency in Spanish and English: Excellent written and verbal communication skills in both languages, with the ability to articulate ideas clearly and effectively to Spanish-speaking customers.

• Customer-Centric Approach: Dedication to providing exceptional service to customers, understanding their needs, and resolving issues promptly, with a focus on Spanish-speaking clientele.

• Problem-Solving Abilities: Capability to identify and address customer concerns or inquiries in Spanish efficiently and effectively.

• Adaptability: Flexibility to handle various customer situations, adapt to changing environments, and manage multiple tasks simultaneously, especially in bilingual interactions.

• Technical Proficiency: Familiarity with basic computer applications and software used in customer service settings.

• Team Player: Ability to collaborate within a team environment and contribute to a positive work culture, while assisting with Spanish-speaking customer needs.

Additional Information

• Shift Work: May require flexibility in work hours due to the nature of customer service operations, including weekends or holidays.

• Training: Participation in ongoing training sessions or workshops to enhance skills, stay updated with product/service information, and develop proficiency in bilingual customer service.

This role involves being the frontline representative of the company, interfacing directly with Spanish-speaking customers to address inquiries, resolve issues, and maintain high levels of customer satisfaction. The focus is on delivering exceptional service, fostering strong customer relationships, and adhering to company standards and policies in both languages.

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Account Management

• Oversee and maintain accurate records of accounts, ensuring data integrity.

• Issue invoices, monitor outstanding payments, and follow up on overdue accounts.

• Assist with and oversee intercompany reconciliations.

• Serve as the point of contact for client and vendor payment inquiries.

Reconciliation

• Lead month-end account reconciliations, including reconciling bank accounts, credit card statements, and general ledger balances.

• Oversee and ensure accuracy in the reconciliation of accounts payable (AP) and accounts receivable (AR) balances.

• Viewing intercompany transactions and batches.

• Creating, updating, approving, and rejecting intercompany transactions.

• Resolving intercompany reconciling items within a specified time frame

• Ensure proper documentation of all reconciliation procedures and adjustments.

Bookkeeping Support

• Perform complex bookkeeping tasks, including data entry, journal entries, and maintenance of financial records.

• Ensure the accuracy and timeliness of all financial transactions, identifying discrepancies and proposing solutions.

• Support the Finance Manager with monthly/quarterly close processes.

Accounts Receivable (AR)

• Prepare detailed AR reports, track outstanding payments, and ensure timely collections.

• Review client payment histories and coordinate follow-up actions to resolve payment issues.

• Ensure accurate recording and allocation of receipts, and streamline AR processes for efficiency.

Payroll Administration

• Support payroll processing, ensuring timely and accurate submission of payroll data.

• Maintain detailed and accurate records related to employee compensation, benefits, and deductions.

• Assist with payroll-related queries and troubleshooting any payroll discrepancies.

Clerical and Administrative Support

• Provide high-level administrative support to the finance team, particularly in managing documentation and preparing reports.

• Assist in preparing and maintaining financial spreadsheets, ensuring data is up-to-date and accurate.

• Assist with the preparation of financial statements and other reporting documents for management.

Documentation and Record Keeping

• Maintain accurate records of financial transactions, invoices, receipts, and other financial documentation.

• Document financial processes and procedures to ensure compliance and serve as a reference for the team.

• Ensure compliance with internal controls, accounting standards, and relevant regulations.

General Support

• Assist in the preparation of financial reports and participate in audits.

• Help maintain adherence to financial controls, policies, and corporate governance.

• Collaborate with internal teams to support the overall finance function and contribute to continuous process improvements.

Documentation and Record Keeping

• Maintain accurate records of financial transactions, invoices, receipts, and other financial documentation.

• Document financial processes and procedures to ensure compliance and serve as a reference for the team.

• Ensure compliance with internal controls, accounting standards, and relevant regulations.

Qualifications & Skills:

Education

• Bachelor’s degree in Accounting, Finance, or a related field.

• Additional certifications (e.g., ACCA, CPA, CIMA) are highly desirable.

Experience

• 4-5 years of experience in accounting, finance, or a related field.

• Demonstrated experience in a senior finance associate or similar role.

• Experience with month-end closing processes, reconciliations, and financial reporting.

• Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle, or similar platforms).

• Experience working with UK/International clients or in UK-based finance teams preferred.

Skills

• Strong analytical skills and attention to detail with the ability to identify discrepancies and solve problems.

• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, and financial reporting).

• Excellent organizational, time-management, and multitasking skills.

• Strong communication skills, with the ability to convey complex financial information clearly and concisely.

• Ability to work independently, take initiative, and thrive in a fast-paced environment.

• Knowledge of US financial regulations and compliance standards is a plus.

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• The hub that speaks in Code. At least, that’s what our team of passionate application developers do all the time—and there’s no stopping them.

• Our contact center is always a buzz with activity. You see, there’s great satisfaction in beating deadlines, when time is money.

• Breaking down the complexities of the mortgage lifecycle is no easy task.

• But it is precisely one of the aspects our team of experts revel in demystifying daily.

Develop and Execute Marketing Strategies

• Create and implement comprehensive marketing plans that align with business objectives.

• Set clear marketing goals and KPIs, and track performance against these metrics.

• Conduct market research and analyze trends to identify opportunities for growth.

Campaign Management

• Plan, execute, and optimize multi-channel marketing campaigns (digital, print, social media, etc.).

• Oversee the creation of marketing materials, including brochures, newsletters, and advertisements.

• Manage budget and allocate resources effectively to maximize ROI.

Team Leadership

• Lead and mentor a team of marketing professionals, providing guidance and support.

• Foster a collaborative and creative work environment.

• Conduct regular performance reviews and provide feedback to team members.

Content Creation and Management

• Oversee the development of high-quality content for various platforms, including blogs, social media, and websites.

• Ensure content aligns with brand voice and marketing goals.

• Develop and maintain a content calendar.

Digital Marketing

• Manage and optimize PPC campaigns, SEO, and email marketing efforts.

• Analyze digital marketing performance and adjust strategies as needed.

• Stay up-to-date with the latest digital marketing trends and best practices.

Analytics and Reporting

• Track and analyze marketing metrics and generate regular reports.

• Provide insights and recommendations based on data analysis.

• Use analytics tools (e.g., Google Analytics) to measure the effectiveness of marketing efforts.

Public Relations and Communications

• Develop and maintain relationships with media outlets and industry influencers.

• Write and distribute press releases and manage media inquiries.

• Represent the company at industry events and conferences.

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• Quality Control: Oversee the quality of title search processes to ensure accuracy, compliance, and adherence to client requirements.

• Process Improvement: Identify areas for improvement and implement strategies to optimize accuracy, efficiency, and TAT (Turnaround Time) within the title search workflow.

• Team Leadership: Lead, mentor, and manage a team of quality analysts; provide ongoing coaching to maintain high performance standards.

• Training and Development: Develop training programs and conduct sessions for the title search team on quality standards, process updates, and best practices.

• Metrics & Reporting: Track quality metrics, analyze performance data, and provide reports on quality trends, team productivity, and compliance with SLAs.

• Client Communication: Work closely with client-facing teams to ensure client feedback is addressed and maintain high levels of client satisfaction.

• Root Cause Analysis (RCA): Conduct RCAs for errors and defects to identify root causes, design corrective actions, and implement preventive measures.

• Compliance and Audits: Ensure compliance with regulatory standards and company policies; prepare for and conduct internal quality audits.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Law, or related field. Advanced degrees or certifications in quality management are a plus.

• Experience: Minimum of 5 years of experience in title search or title insurance, with at least 5 to 8 years in a quality control or management role. Fidlar, Titlepoint, Laredo and Data trace, Netroonline knowledge is must

• Technical Skills: Proficiency in title search software and quality management systems. Familiarity with Excel, data analysis, and reporting tools is a must.

• Analytical Abilities: Strong analytical skills, especially in identifying trends, conducting root cause analysis, and implementing corrective actions.

• Communication Skills: Excellent written and verbal communication skills, with the ability to articulate quality issues clearly and interact professionally with clients and team members.

• Attention to Detail: Exceptional attention to detail and accuracy in handling complex title search data and documentation.

• Leadership Abilities: Proven experience in leading and motivating a team, fostering a culture of quality, accountability, and continuous improvement.

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• Conduct thorough current owner searches and full searches of public records, including deeds, mortgages, liens, judgments, easements, and other relevant documents.

• Utilize Netronline effectively to enhance the efficiency and accuracy of title searches.

• Analyze title records to identify ownership, encumbrances, and any potential defects or issues that may impact property ownership or the transfer of title.

• Verify legal descriptions of properties and ensure accuracy in all title search findings.

• Prepare detailed reports summarizing title search results and documenting any discrepancies or concerns.

• Communicate effectively with clients, attorneys, lenders, and other stakeholders to address title issues and provide assistance as needed.

• Collaborate with internal teams to facilitate smooth and timely real estate transactions.

• Stay informed about changes in real estate laws, regulations, and industry best practices.

Requirements

• Bachelor's degree in a related field preferred.

• 2-4 years of experience as a Title Searcher with a focus on current owner searches and full searches.

• Mandatory experience with Netronline.

• Experience in other paid application like Fidlar, Titlepoint, Landex, Landshark.

• Strong understanding of real estate terminology, laws, and procedures.

• Excellent research, analytical, and problem-solving skills.

• Detail-oriented with a high level of accuracy in work.

• Effective communication and interpersonal skills.

• Ability to prioritize tasks and manage workload efficiently.

• Familiarity with title insurance policies and procedures is a plus.

• Certification as a Title Examiner or similar credential is preferred.

Join our team and contribute your expertise in current owner searches, full searches, and Netronline application to ensure the accuracy and efficiency of property title research processes.

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• Design, build, and maintain efficient, reusable, and reliable code for iOS and Android applications.

• Ensure the best possible performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Work closely with product managers, designers, and backend developers to integrate new features and improvements.

• Participate in code reviews and provide constructive feedback to team members.

• Collaborate with QA to ensure applications are thoroughly tested and meet quality standards.

• Implement engaging and intuitive user interfaces based on UI/UX design specifications.

• Stay up-to-date with the latest mobile development trends, frameworks, and technologies.

• Develop backend services and APIs to support mobile applications.

• Ensure seamless integration between frontend and backend systems.

• Manage cloud infrastructure and deployment processes for mobile applications.

• Proactively identify areas for improvement and contribute to continuous enhancement of development processes.

• Stay current with emerging technologies and best practices in mobile development.

• Explore and evaluate new tools, libraries, and frameworks to improve the development workflow.

Requirements

• Proven experience in developing iOS applications using Swift and Objective-C.

• Proven experience in developing Android applications using Java and Kotlin.

• Strong understanding of mobile application architecture and design patterns (MVC, MVVM, etc.).

• Experience with RESTful APIs, third-party libraries, and APIs.

• Familiarity with cloud services such as AWS, Firebase, or Azure.

• Experience with version control systems (e.g., Git).

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork abilities.

• Ability to manage time effectively and handle multiple projects simultaneously.

• Experience with cross-platform frameworks like React Native or Flutter.

• Knowledge of mobile security best practices.

• Familiarity with CI/CD pipelines for mobile application development.

• Experience with Agile development methodologies.

If you are passionate about mobile development and eager to create innovative applications that make a real impact, we would love to hear from you. Join us and be a part of a team that values creativity, collaboration, and excellence.

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• Handling Customer Inquiries: Answering incoming customer calls, emails, or chats professionally and promptly to provide information or resolve issues.

• Issue Resolution: Identifying and resolving customer problems or complaints, ensuring customer satisfaction and retention.

• Documentation and Record Keeping: Maintaining accurate records of customer interactions and transactions using specified systems or databases.

• Product/Service Knowledge: Acquiring and maintaining comprehensive knowledge of products/services to assist customers effectively.

• Adhering to Guidelines and Procedures: Following established guidelines, procedures, and policies to ensure quality service delivery.

• Collaboration with Teams: Working collaboratively with other departments or teams to resolve complex customer issues.

Requirements

• Excellent Written and Communication Skills: Ability to articulate ideas clearly and effectively through both written and verbal communication.

• Customer-Centric Approach: Dedication to providing exceptional service to customers, understanding their needs, and resolving issues promptly.

• Problem-Solving Abilities: Capability to identify and address customer concerns or inquiries efficiently and effectively.

• Adaptability: Flexibility to handle various customer situations, adapt to changing environments, and manage multiple tasks simultaneously.

• Technical Proficiency: Familiarity with basic computer applications and software used in customer service settings.

• Team Player: Ability to collaborate within a team environment and contribute to a positive work culture.

Additional Information

• Shift Work: May require flexibility in work hours due to the nature of customer service operations, including weekends or holidays.

• Training: Participation in ongoing training sessions or workshops to enhance skills and stay updated with product/service information.

This role involves being the frontline representative of the company, interfacing directly with customers to address inquiries, resolve issues, and maintain high levels of customer satisfaction. The focus is on delivering exceptional service and building positive relationships with customers while adhering to company standards and policies.

Apply Now