Orchestrate's Mortgage Administration Support service assists the smooth transfer of the mortgage and servicing rights from the mortgage originator to mortgage aggregator. Orchestrate ensures that it is a win-win for every stakeholder and loss is alleviated in case of default. We can efficiently manage the entire gamut of operations - packaging the new loans into mortgage-backed securities, finding the right investors, tracking the borrowers' payments, initiating default management procedures, etc.
We take the responsibility of tracking and following-up monthly payments from borrowers. We ensure that the due amount is disbursed to the respective stakeholders like banks, investors, tax authorities, house owners' associations, etc.
We help you manage your delinquent accounts. Whenever a borrower fails to make monthly payments, our team works closely with them to ensure that the mortgage portfolio does not get red-flagged as a non-performing asset.
We send prompt reminders to avoid situations where the borrower might forget to debit the monthly payment. But suppose the reasons are more serious, like loss of a job or unplanned financial burdens, Orchestrate may recommend the borrower with a repayment plan, forbearance, mortgage modification, short sale, deed in lieu of foreclosure, and as final resort foreclosure. The suggestions provided adhere to regulators like the VA, FHA, Fannie Mae, Freddie Mac, etc.
By outsourcing these services to Orchestrate, the lenders and mortgage brokers can focus on their core business of finding and evaluating prospective borrowers.
The interest of the borrowers is of the highest priority to Orchestrate. Their concerns will be accounted for while going for default services. It ensures that the relationship with various parties like lenders, investors, brokers, regulators are cordial.