Mortgage Services

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Overview

In today’s integrated global environment, enterprises look up to mortgage infrastructure as an important asset for their businesses globally. Mortgage industry landscape has lenders looking for innovative solutions to meet fluctuating demand and counter high levels of default. Orchestrate mortgage services combine worldwide delivery capabilities with process performance improvements that help mortgage lenders manage costs and improve customer satisfaction.

With a core focus on origination, servicing and customer contact, Orchestrate offers end to end mortgage services. Our services and solutions aim to improve the scalability and flexibility of your mortgage operations, making the mortgage lifecycle process more efficient and effective.

Our services span the following

Our solutions help lenders succeed in an uncertain environment by establishing operational certainty and by providing required coverage to tackle issues of capacity utilization, regulations and cost. Our expertise in combining innovative analytics and technology solutions with process excellence enhances mortgage processing efficiency.

Our mortgage process outsourcing services have the following singular benefits:

  • Full expertise in mortgage services with a team of highly qualified professionals

  • Fully offshore/onshore and hybrid onshore/offshore delivery options offered for the flexibility to choose a "right shore" model giving you the maximum control of the outsourced process

  • Offshore staffing model enables round the clock service, improves turnaround and reduced cost

  • Project management practices to drive quality and continual improvements to be a value adding service provider

  • Scalable solutions and services to meet your current and future requirements

We drive superior results from optimized performance, and offer solutions that improve the scalability and flexibility of mortgage operations. We help clients do business with more control, bringing them the convenience of a single service provider to ensure maximum quality.

Post-closing Quality Assurance

We provide quality control / quality assurance audit services for lenders / servicers of all sizes.

Leveraging our web based solutions, we perform audits for all loan types including Fannie Mae, Freddie Mac, FHA, VA and Non-QM loans.

Our pre-funding, post-closing and servicing QC models can be easily customized to fit your organization’s needs. Typical customizations include (but not limited to) underwriting re-review, 3rd party re-verifications, non-QM specific questionnaire, etc.

Each company faces unique hurdles and requirements, as such, our overall process is focused on your organization’s specific need.

Key Features Of Our Mortgage Audit Services

  • Web-based, interactive dashboard

  • Customizable protocol

  • Visual and statistical analysis

  • Easy-to-read customized reports

  • On demand reporting and data downloads

  • Secured data back up

Get a free quote within the next 24 business hours.